Of course these are all good testimonials; we do occasionally get a complaint (we're human!) but they are resolved promptly and in fact we don't get that many. Our team works hard to earn these sorts of kudos and we're always thrilled when we get another one.
Customer comments display by topic, and you can click to see more on a topic of interest to you.
(These actual customer comments come from the feedback form that you see in your product delivery emails, and from unsolicited emails to customer service).
Easy to use system. Straight forward fees and easy to understand web site - thumbs up!!
- Tal B. 8/7/2005
|
 |
I had a problem with my PIN and the customer service response was personal, prompt and correct. I will certainly be refilling this card.
- Michael S. 10/31/2004
|
I like this telephone card because it has no hidden fees. Just pay for the card and use it. Very good deal. It is hard to believe that there still are some good onest companies. Thank you ZAPTEL.
- Alfredo R., 11/14/08
|
|
Thank you so much for following up on my card. I appreciate your timely help. This has increased my confidence in purchasing ZapTel products.
- Vaishali R. 11/6/2005
|
WOW!! this website is GREAT!! My sister told me about ZapTel. She is in Africa for foreign exchange, and this site was recommended by her teachers for the lowest international rates. What a great value, and thanks for making it cheap for me to call my sister!!
- Anonymous 2/20/2007
|
|
I bought this card for a good friend of mine so he can keep contact with his Mom in Gibraltar. The website is VERY easy to negotiate, easy to place order, pay etc. I hit "Send", started making dinner and the phone rang within 5 minutes to confirm my order. So far, very impressed with ease of ordering and customer service.
- John W. 4/19/2007
|
