ZapTel - Customer phone card reviews, feedback and calling card testimonials
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Customer Reviews

Of course these are all good testimonials; we do occasionally get a complaint (we're human!) but they are resolved promptly and in fact we don't get that many. Our team works hard to earn these sorts of kudos and we're always thrilled when we get another one.

Customer comments display by topic, and you can click to see more on a topic of interest to you. The most recent comments were added in January 2014.

(These actual customer comments come from the feedback form that you see in your product delivery emails, and from unsolicited emails to customer service).

Card Information
Excellent phone card..all in one package.. no catch...highly recommended to anyone.
- Anonymous 5/14/08

Customer Service
I spoke to Laura at your Customer Service phone#. She was very pleasant and helpful. It was such a pleasure getting good old fashioned customer service from your company without being tortured with self serving questions and sales pitches and/or incompetent reps. I was reluctant to order a phone card through an online company but your product seemed unbeatable and the phone call to your Customer Service convinced me that I wouldn't regret doing business with your company.
- Kathy D., 08/08/13

Just wanted to let you know how happy I am with the Precision World card I purchased from ZapTel to use while my girlfriend is in Austria. I had never used an international phone card before and was skeptical that it would work as represented. I'm happy to report that every single feature worked as promised, including PINless dialing and the Speed Dial feature. PINless dialing and Speed Dial are particularly important to us in that my girlfriend's mother (who can also use the card - it allows up to 10 users with PINless dialing) here in the States only has to call one 800 number then enter "01" to speak to her daughter. She's not the most technologically adept person; having to call an 800 number, then enter a PIN, then enter the US international access code, then enter the Austria phone number would have been daunting to her. The Precision World card made international calling truly simple and inexpensive (6.4 cents per minute with no fees or surcharge - just a straight rate). I guess I've written a lot of words to tell you we're more than satisfied and will be using ZapTel again. And we will. Thanks for offering a product that actually does what you said it will do.
- Michael W. 5/26/13

Quality & Reliability
You have an excellent service, so far never have had any problems. Calls are always clear. I would recommend to all my associates.
- Lou H., 07/31/13

Recharging card was easy, fast, accurate! Love this company's service and love the price! Thank you!!!
- Debra H., 02/17/2014

My card is only a day old, but already this looks great. Thanks for being there, I had despaired of finding a quality card once my good old MCI one was discontinued. Thanks for having a good, straight, easy-to-use website! It's all good.
- Kathleen B., 02/16/2014

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